Transformative Trends that Shaped Business in 2022

Over the last two years, organizations of all sizes and sectors have realized the crucial role that digital innovation plays in keeping up with changing market trends. Read this blog to learn about the top 3 directions we have helped organizations to move toward, and seen to be successfully working for industries across the board this year, and how we can impart our knowledge and experience to benefit you.

1. Enable Digital Transformation

As the market space is evolving, the ways in which companies operate are also changing. In such an era, it is imperative to employ Digital Transformation as a means for your company to break away from complex legacy systems, so that adapting to change is easier.

i) Elevating Business Process: Integrate AI and machine learning into your business processes to create flexible value chains and optimise your operations.

ii) Migrate to SAP S/4HANA: Integrate your strategy, business intelligence, and back-office systems to migrate from legacy on-premise infrastructure to always available, anytime-anywhere architecture from SAP S/4HANA across platforms such as Amazon Web Services (AWS). Make way to experience results faster, mitigate tasks more easily, and lower your total cost of ownership.

iii) Change management: Exalogic leverages the bounties of SAP Change Management focusing on the following three areas in order to support you along your digital transformation journey:

• Ensure all changes are planned, tested, approved, and documented prior to implementation to avoid negative system impacts.
• Use a standardized methodology to handle changes efficiently and minimize the risks and the severity of any impact and disruption.
• Respond to changing user business requirements while maximizing value and reducing incidents, disruption, and rework.

2. Nurture Sustainability

Aside from environmental benefits, a McKinskey research found that sustainability agendas cut company expenses and can increase operational profitability by up to 60 percent. We can nurture sustainability in the following ways:

i) Utilize SAP sustainability tools:

• ESG Reporting: Using SAP ESG Reporting, we assist you in closing the green gap by identifying and addressing the impacts of your organization's environmental (packaging waste, e-waste, etc), social (labour standards, healthcare, etc), and governance (business ethics, tax transparency, etc) aspects.
• Manage Carbon Footprint: To assess monthly carbon emission rates and reduce them using the best SAP S/4HANA and BTP tools, we link SAP Product Footprint Management with your core business activities. This creates the pathway to make a positive impact on the environment.
• Optimise Supply Chain Collaboration: Exalogic combines SAP Ariba, the leading procurement system to guarantee traceable transactions, digitalized operations, and waste-free supplier-vendor contacts, and advancing sustainability in general.

ii) Aid CSR projects: As a leader in sustainability initiatives, Exalogic supports your company's sustainability goals by providing you with the opportunity to integrate SAP Corporate Social Responsibility (SAP CSR). SAP CSR takes the following simple approach:

• Partner: Seek expert advice from one of our experienced and registered intermediaries to begin your journey.

• Adopt: Develop a social procurement policy that is appropriate for your company.

• Consume: Use goods and services sourced from purposeful vendors.

• Expand: Find new meaningful suppliers on a regular basis to expand the social effect of your supply chain.

3. Ensuring Total Experience (TX)

Total Experience (TX), one of the key technology trends for 2022, refers to a strategic shift in business operations to emphasise the effect of quality "experience" as a cornerstone of a business in order to create a holistic approach that includes everyone, rather than compromising one area or user over another.

Exalogic defines Total Experience as the integration of customer, employee, and user experiences to transform company outcomes. TX = CX+EX+UX, for example. The overarching goal is to improve the experience by breaking down silos and connecting technology with employees, customers, and users.

i) Customer Experience (CX): Exalogic provides SAP Customer Experience to use advanced digital capabilities that deliver transformative client experiences and build long-term customer relationships. We leverage the power of SAP Customer Experience's embedded discovery and visualisation capabilities to provide you with real-time insights into your clients' behaviour for better decision making.

Discovery and visualisation capabilities embedded in SAP Customer Experience and supplemented with bespoke extensions by Exalogic SAP assist you in gaining insight into your clients' real-time behaviour so that you may promote commitment through contextualised decisions.

ii) Employee Experience (EX): A satisfied workforce is the backbone of a thriving business structure. Exalogic assists you in providing excellent Employee Experience by guiding you through the SAP SuccessFactors Implementation process. The solution improves employee engagement, goal setting, and overall life cycle experience. It allows you to evaluate performance holistically by providing 360-degree autogenerated data in real time, AI-powered dashboards, and much more.

iii) User Experience (UX): While CX goals are centred around satisfying customers at every stage of the brand experience, UX goals revolve around delighting customers at every stage of the brand experience. UX goals are focused on enhancing product design and usability from start to finish, and enhancing your enterprise's overall UX offerings by utilising task-based data such as website page load speed, time on task, and adoption rate. With strong creative, technical, and non-technical teams on board, we are here to address the challenges faced by you with visual design, solution testing, and product architecture, among other things.

Get in touch with our industry experts as we prepare to enter the final month of 2022. Let us guide you through your transformation journey, and reinvent yourself to catch up with the above business trends!