The popular saying "Customer is King '' emerges from the German phrase "der Kunde ist Konig". The revolutionary slogan became an oft repeated business jargon that set the foundation of several enterprise offerings and the way they operate. The business rule made serving the customer the best, and a company’s top priority at any cost; even if it meant compromising with the firm’s employee experience.
The practice however, was proven to be unsustainable in the long run. As times evolved, more and more classes of people found themselves opting for jobs not just for stability but for the greater purpose of satisfaction.
But were businesses equipped to step up to the changing employee-customer dynamic and go the extra mile to engage and retain top talents?
According to a survey carried out by Deloitte in 2017, nearly 80 percent of executives rated employee experience very important (42 percent) or important (38 percent), but only 22 percent reported that their companies were excellent at building a differentiated employee experience. Fifty-nine percent of survey respondents reported they were not ready or only somewhat ready to address the employee experience challenge.
Today, with empathy and efficiency at the centre of things, there is an increasing amount of focus and awareness on the experience of a company’s employees. Businesses are developing a practice to build workplaces where, from onboarding to on-the-job learning, and further to the exit of an asset, their experience is carefully looked after. It has become imperative to make sure that employee talent is nurtured on an everyday basis. To help implement the same, SAP offers SuccessFactors, the modules of which are an agile solution!
SAP SuccessFactors is a major vendor of cloud-based human capital management (HCM) software and talent management software. The company breaks out its talent tools into modules in its SAP SuccessFactors HCM Suite. Capabilities include the traditional "four pillars" of talent management: recruiting, learning and development, performance management and compensation management. The suite also has onboarding and time and attendance software, as well as modules for workforce planning and people analytics.
It’s employee experience management solutions help managers and HR leaders continuously listen to employees and take insight-based actions to improve employee experience and engagement. These capabilities seamlessly integrate with SAP SuccessFactors HXM Suite so you can automatically trigger feedback assessments and take action within the flow of work.
SAP SF's modules have a distinct and efficient way of operating. Their benefits are as follows:
I. Improves employee engagement by
II. Improved digital employee experience by
III. Holistically assess performance
IV. Optimise employee benefits
To keep the good work going, the employee experience management solutions allow you to capture continuous feedback from every employee and take the right actions to impact engagement, Diversity-Equity-Inclusion (DE&I), productivity, and innovation. Technology and tools are seamlessly integrated into SAP SuccessFactors HXM suite allowing for automated employee listening, analysis, and guided action planning, ensuring the satisfaction of its employees on all fronts!
With these cutting-edge features of Employee/Human Experience Management, SAP SF successfully turns employees into ambassadors of your firm. Developing a great employee experience can lead to staff feeling happier, more productive, and motivated. This increased productivity can have an amazing impact on your business. A team who are motivated are likely to engage more with their work, and provide better results.
With a competent set of SAP experts at work, Exalogic Consulting caters to its clients needs with solutions that fit their requirements perfectly. If incorporated within the structure of your company, SAP SuccessFactors modules have the power to transform your sales for the better by bringing a positive impact to your workforce.
If you are onboard to work towards enhancing the quality of your employees but do not know where to begin, you can click here, and get in touch with our experts. We would be thrilled to enable your journey that will be propelled with a healthier workspace for all your human resources. Sign up for a demo with us today!