OpenText Consulting Services for Enterprise Information Management
Exalogic is a certified OpenText Partner, offering enterprise information management consulting services in ECM implementation, Content Suite, Extended ECM for SAP, Documentum migration, Intelligent Capture, Vendor Invoice Management, Process Automation, OpenText Cloud migration, records management, and managed services in financial services, oil and gas, manufacturing, healthcare, government, construction, and many other sectors.
Your Trusted OpenText Partner
Exalogic proudly positions itself as a certified OpenText implementation partner, having successfully delivered over 150 ECM and EIM projects in the GCC, MENA, and international markets. We provide the entire OpenText portfolio, including Content Suite and Extended ECM, VIM, Intelligent Capture, Process Automation, Documentum, and Cloud PaaS
Certified OpenText
Consultants & Architects
OpenText Partner
Implementation Partner Status
Proven Track Record
Across Industries
On-Premise & Cloud
Full Deployment Spectrum
Our Services
OpenText ECM Implementation Services
A good ECM system is not just a file management system; it is also a business control system. Exalogic offers full lifecycle Content Suite implementations, including requirements analysis, architecture design, metadata taxonomy, workflow configuration, ERP integration, legacy data migration, and user training, on-premise and Cloud PaaS.
Key Services:
- ECM requirements analysis & architecture design
- OpenText Content Suite configuration
- Metadata taxonomy & records classification design
- Workflow configuration & document type definition
- ERP & business system integration
- Legacy ECM data migration
OpenText Extended ECM for SAP
Extended ECM connects SAP transactions with the corresponding documents. Exalogic offers SAP-linked workspaces (sWorkspace), DMS, SAP Document Builder, TIFF/PDF archiving, and Archive Center for S/4HANA and ECC, with expertise in both SAP and OpenText that no other ECM company can match.
Key Services:
- SAP S/4HANA & ECC Document Integration
- SAP-Linked Workspace (sWorkspace) Installation
- OpenText DMS Implementation
- SAP Document Builder & Renditions
- TIFF/PDF Archiving from SAP Transactions
OpenText Vendor Invoice Management (VIM) Consulting
Manual AP processing can take $12 to $15 per invoice. On the other hand, the automated process using OpenText VIM with Intelligent Capture OCR can reduce the cost by 60-80% and can take hours compared to weeks.
Key Services:
- OpenText VIM for SAP Implementation & Configuration
- Intelligent Capture for Invoice OCR & Classification
- AP Approval Workflow Design & Configuration
- Exception Handling & Duplicate Invoice Detection
- SAP FICO Integration & Payment Reconciliation
- Analytics & AP Performance Reporting
OpenText Intelligent Capture Consulting
Paper and email-based intakes can cause EIM programs to take time. Exalogic helps in the implementation of Intelligent Capture for mailroom, invoices, and multi-channel documents using AI OCR and ICR for classification and data extraction and routing directly into Content Suite and Extended ECM for storage.
Key Services:
- Document Capture & Scanning Infrastructure
- OCR/ICR Engine configuration & training
- AI classification & extraction
- Digital mailroom automation design
- Content Suite integration
- Validation workflow
OpenText Process Automation Consulting
Document-centric workflows such as contract approvals, contract sign-offs, human resource processes, and compliance processes are the drivers for operational efficiency. Exalogic configures OpenText AppWorks/LEAP BPM approval automation, SLA escalations, enterprise integrations, and analytics for document-centric processes and legacy BPM migrations.
Key Services:
- Workflow Design & BPM Configuration
- Document-centric Approval Automation
- Escalations & SLA Management
- Enterprise App Integration
- OpenText AppWorks/LEAP Forms Design
- Process Analytics & Performance Reporting
OpenText Cloud Migration & Implementation
On-premise content suite estates have increasing infrastructure costs and restricted access to OpenText’s cloud-first AI features. Exalogic’s offerings include cloud readiness assessments, on-premise to Cloud PaaS migration planning, OpenText core content implementation, hybrid architecture design, data migration with cloud cutover, and security/compliance configuration for cloud content.
Key Services:
- OpenText Cloud Readiness Assessment
- On-Premise to Cloud PaaS Migration Planning
- OpenText Core Content Implementation
- Hybrid Cloud Architecture Design
- Data Migration & Cloud Cutover
- Cloud Security & Compliance Configuration
OpenText Managed Services & Support
Without this support, the ECM environments suffer from lagging patches, decreased performance, and a lack of support for users. Exalogic provides 24x7 support for Content Suite and Extended ECM environments within agreed-upon SLAs for DB administration, patch management, DR testing, and continuous improvement programs.
Key Services:
- 24x7 OpenText Application Support & Monitoring
- Database Administration & Tuning
- Patch & Upgrade Management
- User Helpdesk & Issue Resolution
- Disaster Recovery & Business Continuity Testing
- SLA-Backed Incident Response
OpenText Enterprise Information Management Solutions We Implement
Exalogic is certified across the full OpenText product portfolio. Below is what we implement, configure, and support - with the core function and primary enterprise use case for each platform
OpenText Content Suite
Enterprise document and records management - on-premise and hybrid. Foundation for all Extended ECM and VIM deployments. Centralised, governed document repository for regulated industries.
OpenText Extended ECM for SAP
Document management embedded in SAP S/4HANA and ECC transactions - SAP-linked workspaces, DMS, archiving. SAP-running enterprises in manufacturing, oil & gas, and financial services needing seamless document-to-transaction integration.
OpenText Documentum
High-volume, compliance-grade content repository - built for life sciences, government, and large-scale regulated content. Organisations with very large document volumes, complex retention mandates, or audit-grade governance requirements.
OpenText Intelligent Capture
AI-powered document scanning, OCR/ICR classification, and structured data extraction from paper and digital sources. Enterprises replacing manual document handling - mailroom automation, invoice intake, multi-channel document receipt.
OpenText Process Automation
BPM platform for document-centric workflow automation - approval chains, forms, SLA management, escalation. Enterprises automating contract approvals, PO workflows, HR processes, and compliance sign-off chains.
OpenText VIM for SAP
End-to-end AP automation - invoice capture, OCR, approval routing, exception handling, SAP FICO posting. SAP-running organisations eliminating manual AP processing - reducing per-invoice cost and cycle time.
OpenText Core Content (Cloud ECM)
Cloud-native SaaS ECM - next-generation platform with OpenText Aviator AI capabilities built in. Enterprises migrating from on-premise Content Suite or deploying new cloud-first EIM environments.
OpenText Aviator (AI Layer)
Generative AI across OpenText products - intelligent search, content summarisation, AI-assisted workflows. Enterprises embedding AI into content management - surfacing insights from document repositories and automating content-driven decisions.
Our Industry
At Exalogic, we understand that every industry is unique in its needs. We bring together industry expertise with SAP expertise to deliver solutions that are customized to meet the needs of each industry, thereby making deployments smoother and successful for our clients.
Manufacturing
Complete, traceable quality records aligned to ISO and industry regulatory standards.
Oil & Gas
Single document source across project lifecycles. Defensible records for regulatory audit.
Healthcare
Compliant, accessible clinical records with full audit trail for regulatory inspection.
Financial Services
Faster regulatory response. Audit-ready records. Measurable compliance overhead reduction.
Construction & Engineering
Version-controlled engineering documents. Audit-ready contract correspondence records.
Our OpenText Implementation Methodology
Four phases. Clear deliverables at each stage. Aligned to OpenText's recommended partner delivery methodology and ECM industry best practice.
ASSESS
We begin with a thorough review of your current EIM landscape, evaluating ECM maturity, document volumes, compliance requirements, and integration touchpoints. The outcome is a prioritised programme scope and a clear implementation roadmap.
ARCHITECT
We design the full ECM solution — covering platform selection, metadata taxonomy, workspace hierarchy, security architecture, and data migration strategy. This phase delivers an approved architecture blueprint and detailed configuration specifications ready for build.
IMPLEMENT
We install, configure, and build the complete OpenText environment, including workflows, integrations, and data migration. The phase closes with UAT, user training, and go-live, leaving clients with a live platform and a monitored performance baseline.
OPTIMIZE
Post go-live, we focus on adoption, continuous improvement, and long-term value. This includes ECM health checks, cloud migration evaluation, advanced feature adoption such as AI and Aviator, and an ongoing managed services model to keep the environment evolving.
Why Enterprises Choose Exalogic as Their OpenText Consulting Partner
The quality of OpenText implementation also varies from partner to partner. IT and procurement heads of enterprises need to select a partner that has certified product depth, integration with SAP systems, GCC regulatory expertise, and operational support for EIM systems:
Certified OpenText Consultants & Architects
Product certifications across Content Suite, Extended ECM, Intelligent Capture, VIM, and Process Automation - verified through the OpenText Partner Programme. Every engagement is led by certified professionals.
VIM & AP Automation Specialists
Exalogic's VIM practice - combining Intelligent Capture OCR with workflow automation and SAP FICO integration - reduces invoice processing costs by 60–80% and eliminates manual exception handling. High-ROI, proven delivery.
GCC & MENA Enterprise EIM Leader
UAE PDPL compliance, Arabic-language content management, local data residency on OpenText Cloud, and GCC regulatory standards. Depth no Western OpenText firm replicates from a London or US office.
SAP + OpenText Integration Depth
As a combined SAP and OpenText partner, Exalogic delivers Extended ECM for SAP implementations creating a genuine document-to-transaction experience. Pure ECM firms and SAP-only firms both lack this capability.
On-Premise & Cloud PaaS Deployment
Full deployment spectrum - on-premise Content Suite, hybrid, and Cloud PaaS. Deployment model selection is driven by your regulatory requirements, TCO analysis, and IT strategy. Not a default cloud recommendation.
Long-Term Managed Services Partner
Every OpenText implementation transitions into structured managed services - 24/7 support, quarterly upgrades, security reviews, and continuous improvement. Built to be your long-term EIM partner, not a project-and-exit consultancy.
Transform Your Enterprise Content Management with OpenText
At Exalogic, we assist organizations in unlocking the potential of unstructured content with OpenText, transforming it into a governed, searchable, and automated state. We've completed over 150+ OpenText ECM and EIM projects worldwide, and our consultants will evaluate your information management setup to suggest the best approach.