The SAP Hybris platform is the most recent solution committed to organizations in the e-commerce industry. It joins experiences and inclinations of customers distinguished in every single imaginable sales channel, analyzes them on practically on real-time and gives users offers tailored to their needs. Multichannel service firmly includes customers in the process of a buy, which translates to increased sales of products or services.
Together with the OmniCommerce software, the hybris makes it possible to actualize modern management processes of business information and sales, which gives the organization an individual representation of its items, requests, and customers, who thus get steady information about the company. This tool is proficient, scaled, and adaptable, and along these lines, organizations won't have to implement new e-commerce platforms, thus keeping their general expenses of possession low.
Organizations can utilize hybris in the form of local installation; software made accessible on solicitation and as a rendition provided and managed in hosting. Different types of accessibility empower business visionaries to effectively change the model of cooperation with the supplier-administrator to their infrastructural and financial abilities.
This platform is ideal for client service and sales, both in B2B and in B2C.
Exalogic is an SAP partner company executing hybris both in the national and worldwide market. We can not only sell hybris licenses legitimately to its customers, yet besides, but also give them specialized help.
Hybris Commerce for B2B
hybris B2B Commerce makes it possible to decrease complexity by combining the management with numerous business models, channels, and markets. This product empowers organizations in B2B to collaborate with various providers and shops on a single platform in a universal situation by built-in service available in many languages. It automates sales management and guarantees operational effectiveness significant to increase client satisfaction and, therefore, profit.
hybris B2B Commerce enables you to incorporate an entire item offer, providers' lists, stocks, contracts, client-related data, offer contents and orders in a single tool. It systematizes data and diminishes the cost of administration and management of sales and sales-related procedures. Likewise, it empowers you to consolidate product-related content because of which customers consistently get consistent data in all business channels, and what's more can straightforwardly deal with the purchasing process, get customized offers.
- Managing different business models and synchronization of all channels and markets.
- Giving one focal stage to all trading partners.
- Guaranteeing consistency of content in all channels.
- Furnishing clients with customized administration, content, and online navigation.
- Adjusting catalogs, costs, and offers to individual needs.
- Expanding sales through unmatched promotion.
- Diminishing managerial burdens because of self-administration capacities for customers.
- Improving order management and realization.
- Streamlining information exchange with external systems.
Hybris Commerce for B2C
Probably the most significant challenge for B2C is to make it maximally simpler for the buyers to look for items and get them while gaining data about it simultaneously. Information about clients is nowadays, the key to successful trading activities.
The hybris platform joins a range of functionalities that structure a prepared formula for simple administration of data about customers in all business channels and simultaneously continuing offer personalization and connection between the brand and the customer. The hybris solution gives the customers in B2C the possibility to manage a multichannel sale by utilizing one tool and consolidating all data about customer inclinations in one steady database. Likewise - this instrument enables you to implement additional channels of communication with clients, which duplicates the number of chances to contact them and thus increase sales.
Hybris B2C Commerce makes it possible to make special e-commerce sites, that are overseen through instinctive and easy to understand CMS framework (Content Management System), reconciliation of different channels, for example, mobile platforms, printed catalogs or call centers, as well as multiplying mobile websites, points of service for different countries, segments and brands on one platform.
- This solution empowers you to implement expansion channels, such as mobile systems, printed catalogs, call centers, etc. on one platform.
- Central management of content (CMS) and product data (PCM)ensures information consistency in all channels.
- This product empowers you to manage numerous shops on one platform, which can be helpful in case of shared systems or strategies, including many brands and countries.
- Personalization, promotion, and real-time search or navigation functions help you to increase conversion ratios.
- Coordinated client administration improves consumer loyalty and expands sales.
- Central management of orders empowers productive acknowledgment of requests laced employing various channels.
- The product offers the best versatility, adaptability, and effectiveness in this class of solutions, which enable organizations to oversee massive systems and various transactions.